Refund Policy

Refund Eligibility

You are eligible for a full refund of your most recent payment under the following conditions:

• The refund request is submitted before the end of the current billing month
• The payment was made within the last billing cycle
• You have not previously requested a refund for the same billing period

Refund Process

To request a refund:

1. Contact our support team with your refund request
2. Provide your account information and payment details
3. Specify the reason for your refund request (optional)
4. We will process your refund within 5-7 business days

Refund Timeline

Once approved, refunds will be processed as follows:

• Credit Card: 5-7 business days
• PayPal: 3-5 business days
• Bank Transfer: 7-10 business days

Important Notes

• Refunds are only available for the most recent payment
• Refund requests must be made before the current billing month expires
• Once a new billing cycle begins, the previous month's payment becomes non-refundable
• Processing fees (if any) may not be refundable depending on the payment method

Exceptions

In exceptional circumstances, we may consider refunds outside of this policy. Please contact our support team to discuss your specific situation.